1. General Terms
1.1 Acceptance of Terms
By making a reservation, checking in, or using any services at Seabird Resort, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
1.2 Definitions
- "Resort" refers to Seabird Resort located in Athradi, Karnataka
- "Guest" refers to any person making a booking or staying at the resort
- "Services" includes accommodation, dining, events, and all resort facilities
- "Booking" refers to any reservation made for accommodation or events
1.3 Modifications
We reserve the right to modify these terms at any time. Updated terms will be posted on our website and will be effective immediately upon posting.
2. Reservations and Bookings
2.1 Booking Process
- All bookings are subject to availability
- Reservations must be made by guests 18 years or older
- Valid government-issued photo ID is required at check-in
- Booking confirmation will be sent via email or SMS
2.2 Rates and Pricing
- All rates are quoted in Indian Rupees (INR)
- Rates are subject to applicable taxes and service charges
- Prices may vary based on season, demand, and availability
- Special offers and promotions have specific terms and conditions
2.3 Payment Terms
- Advance payment may be required to confirm booking
- Full payment is due at check-in unless otherwise arranged
- We accept cash, credit cards, and bank transfers
- Additional charges for services will be billed separately
2.4 Group Bookings
- Groups of 10 or more rooms require special arrangements
- Group bookings may have different cancellation policies
- Advance payment and signed contracts may be required
- Group rates are subject to minimum stay requirements
3. Check-in and Check-out
3.1 Check-in Policy
- Standard Check-in Time: 2:00 PM
- Early check-in subject to availability and may incur charges
- Valid photo ID required for all guests
- Registration required for all guests including children
3.2 Check-out Policy
- Standard Check-out Time: 12:00 PM
- Late check-out subject to availability and charges
- Final bill settlement required before departure
- Room inspection may be conducted upon check-out
3.3 Extended Stay
- Stays beyond check-out time will be charged additional fees
- Unauthorized extended stay may result in removal from premises
- Long-term stays require special arrangements and contracts
4. Cancellation and Refund Policy
4.1 Standard Cancellation Policy
- 48+ hours before check-in: Full refund minus processing fee
- 24-48 hours before check-in: 50% refund
- Less than 24 hours: No refund
- No-show: Full charges apply
4.2 Event Cancellation Policy
- 30+ days before event: 90% refund
- 15-30 days before event: 50% refund
- 7-15 days before event: 25% refund
- Less than 7 days: No refund
4.3 Special Circumstances
- Medical emergencies may be considered for special refund terms
- Natural disasters and government restrictions may affect cancellation policy
- Travel restrictions may qualify for modified cancellation terms
- Documentation required for special circumstance claims
4.4 Refund Process
- Refunds processed within 7-10 business days
- Refunds issued to original payment method
- Processing fees may apply to all refunds
- Bank charges for refund processing borne by guest
5. Guest Conduct and Responsibilities
5.1 General Conduct
- Guests must conduct themselves in a respectful and lawful manner
- Disruptive behavior may result in immediate eviction without refund
- Illegal activities are strictly prohibited
- Guests are responsible for the conduct of their visitors
5.2 Property Care
- Guests are responsible for any damage to resort property
- Smoking is prohibited in all indoor areas
- Designated smoking areas are available outdoors
- Excessive cleaning charges may apply for room conditions
5.3 Noise Policy
- Quiet hours: 10:00 PM to 7:00 AM
- Loud music or noise may disturb other guests
- Events must comply with local noise regulations
- Management reserves right to end disruptive activities
5.4 Visitor Policy
- Day visitors must register at reception
- Visitor charges may apply for resort facilities use
- Overnight visitors require prior approval and additional charges
- Maximum occupancy limits must be respected
6. Resort Facilities and Services
6.1 Swimming Pool
- Operating Hours: 6:00 AM to 10:00 PM
- Children must be supervised by adults at all times
- Pool rules and safety guidelines must be followed
- Resort not liable for accidents due to negligence
6.2 Dining Services
- Restaurant hours may vary by season
- Special dietary requirements should be communicated in advance
- Outside food and beverages may be restricted
- Room service available with additional charges
6.3 Event Facilities
- Event bookings require separate contracts
- Setup and breakdown times must be coordinated
- Decorations must comply with safety regulations
- Additional security may be required for large events
6.4 WiFi and Technology
- Complimentary WiFi provided in common areas and rooms
- Internet speed and connectivity not guaranteed
- Inappropriate use of internet services prohibited
- Technical support available during business hours
7. Safety and Security
7.1 Personal Safety
- Guests participate in activities at their own risk
- Safety guidelines and instructions must be followed
- Emergency procedures posted in all rooms
- First aid facilities available on premises
7.2 Security Measures
- 24/7 security personnel on duty
- CCTV monitoring in common areas
- Room safes available for valuables
- Resort not liable for theft of unattended items
7.3 Emergency Procedures
- Emergency contact numbers provided in rooms
- Evacuation procedures clearly marked
- Medical emergencies handled by trained staff
- Local hospital and emergency services contacts available
8. Liability and Insurance
8.1 Resort Liability
- Resort liability limited to direct damages only
- Not liable for indirect, consequential, or punitive damages
- Maximum liability limited to total booking amount
- Force majeure events exclude resort liability
8.2 Guest Insurance
- Guests advised to obtain travel and health insurance
- Resort not responsible for medical expenses
- Personal belongings not covered by resort insurance
- Activity participation requires assumption of risk
8.3 Property Damage
- Guests liable for damage caused by negligence or misuse
- Repair or replacement costs charged to guest account
- Damage assessment conducted by management
- Disputes resolved through local jurisdiction
9. Privacy and Data Protection
9.1 Information Collection
- Personal information collected for service provision
- Data used in accordance with privacy policy
- Information shared only as legally required
- Guests may request data access or deletion
9.2 Photography and Recording
- Resort may photograph events for promotional purposes
- Guests may opt-out of promotional photography
- CCTV recordings maintained for security purposes
- Personal photography restrictions in certain areas
10. Pet Policy
10.1 Pet Accommodation
- Well-behaved pets welcome with prior approval
- Pet charges apply per night per pet
- Maximum two pets per room
- Vaccination certificates required
10.2 Pet Responsibilities
- Pets must be supervised at all times
- Leash required in all common areas
- Owners liable for pet-related damages
- Disruptive pets may be asked to leave
11. Force Majeure
The resort shall not be liable for any failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to:
- Natural disasters (floods, earthquakes, storms)
- Government actions or regulations
- War, terrorism, or civil unrest
- Pandemic or health emergencies
- Utility failures or infrastructure problems
In such cases, the resort will make reasonable efforts to provide alternative arrangements or appropriate refunds.
12. Dispute Resolution
12.1 Complaint Procedure
- Complaints should be reported immediately to management
- Written complaints will receive formal response within 48 hours
- Escalation procedures available for unresolved issues
- Guest feedback valued and used for service improvement
12.2 Legal Jurisdiction
- These terms governed by laws of Karnataka, India
- Disputes subject to jurisdiction of local courts
- Mediation preferred before legal proceedings
- English language version of terms takes precedence
13. Contact Information
For questions about these terms and conditions or to report issues:
